MyChart Features and Benefits

Imagine having a direct, secure line to your health, right at your fingertips. That’s Jefferson MyChart. It’s your personal health hub, designed to give you clarity and control. Whether you’re at home, at work, or on the go, it helps you stay connected to your care team and manage your well-being with ease.

We’re always working to make your experience better. Here’s a look at how you can use MyChart to simplify your healthcare journey.

Getting Started is a Breeze

Joining is straightforward. You can sign up online in minutes, ask for help at your next Jefferson appointment, or use the activation code from your visit summary. Once you’re in, you’ll have the full power of MyChart on our website or through the handy mobile app.

See Your Results as Soon as You Can

No more waiting for a phone call for routine results. Most of your lab and test results are available in MyChart within one business day. We’ll send you a notification the moment they’re ready for you to view. Sometimes, your doctor might need a little more time to review and add comments, so a few results may take a bit longer.

Schedule Appointments on Your Time

Find a time that fits *your* life. You can quickly schedule appointments with your primary care doctor, your child’s pediatrician, or at a Jefferson urgent care center directly through MyChart. It’s available 24/7, so you can book your visit when it’s convenient for you.

See Your Doctor from Your Couch

With Virtual Visits, you can have a secure, face-to-face appointment with your Jefferson provider from the comfort of your home using your computer or smartphone.

For common health issues, you can also start an **E-Visit**. Just answer a few questions online, and your care team will review your responses and get back to you with advice, a treatment plan, or if needed, a prescription—usually by the end of the next business day.

Message Your Care Team, Sans the Phone Tag

Have a non-urgent question for your doctor or nurse? Secure Messaging lets you send a private message directly to your care team. It’s a safe and easy way to get answers without playing phone tag.

Care for Your Whole Family in One Place

As a parent or caregiver, you can manage the health of your loved ones with proxy access. This feature lets you view test results, schedule appointments, and message providers on behalf of your child or another adult who has granted you permission.

Your Complete Health Story, On Demand

Your medical record is more than just test results. MyChart gives you a centralized, secure place to access your health summary, including medications, immunizations, allergies, and past and future appointments.

Handle Your Bills Without the Hassle

Managing medical expenses is simpler with MyChart. You can view your billing statements, pay securely online, and even set up a payment plan. If you’re helping a family member, the Guest Pay feature lets you make a payment on their behalf without needing to log into their account.

Quickly Request Prescription Refills

Need a refill on your medication? You can send a request directly to your provider’s office through MyChart. They’ll review it and send the renewal to your pharmacy.

Health Insights Tailored Just for You

Your Jefferson care team may share personalized resources to help you manage your health. You might find educational articles, helpful videos, or custom care plans waiting for you in the **“My Care”** section of your account, all chosen with your specific health journey in mind.

Jefferson MyChart is more than a portal; it’s your partner in health. We’re here to help you navigate your care with confidence and convenience.