Sign Up

Ready to take an active role in your health? Signing up for Jefferson MyChart is your first step. It’s your secure, personal window into your health journey, putting you at the center of your care.

You can start in one of two ways: **with an activation code** for a quick setup, or **without one** by verifying your identity online.

The Fastest Way: Sign Up With an Activation Code

If you have an activation code from your last visit, you can get your account up and running in just a few minutes. You can find this code on your After Visit Summary or in an email invitation from Jefferson. It typically looks something like this: JEF12-8AB9C-3D45E.

Here’s how to use it:

Jefferson MyChart Sign Up with activation Code
Jefferson MyChart Sign Up with activation Code page

1. Visit the Sign-Up Page: Go to the official Jefferson MyChart registration page at https://my.jeffersonhealth.org/mychart/app/activation

2. Enter Your Code: Type in your activation code and provide the requested personal information (like your date of birth) to confirm your identity.

3. Secure Your Account: We’ll recommend setting up two-step verification—an extra layer of security that helps keep your private health information safe.

4. Create Your Login: Choose a username and a strong password that you’ll remember. You’ll use this to access your account every time.

5. Get Set Up: Finally, provide your contact details and choose how you’d like to receive reminders (by text, email, or phone). Accept the terms and conditions, and you’re in!

You’ll now have instant access to manage your health online.

No Code? No Problem. Sign Up Without an Activation Code

Don’t have a code? You can still create an account from the comfort of your home.

Jefferson MyChart Sign Up without Activation Code
Jefferson MyChart Sign Up without Activation Code page

1. Start Online: On the Jefferson MyChart sign-up page, select the option to register without an activation code. Visit https://my.jeffersonhealth.org/mychart/Signup to fill the form and sign up with your information.

2. Verify Your Identity: To protect your privacy, you’ll be asked to provide some personal information and answer a few security questions. These questions are powered by a trusted partner like Experian and are based on information from your credit history, like past addresses or loans. This step ensures that only you can access your medical records.

3. Complete Your Profile: Once your identity is confirmed, you’ll follow the same steps to create your username, password, and contact preferences.

What if the verification doesn’t work? If you can’t verify your identity online, don’t worry. It happens sometimes. You can either call our MyChart support line for help, or simply request an activation code at your next in-person appointment.

Are You Signing Up with an Epic MyChart Chart ID?

If you already have a MyChart account with another health system that uses Epic (the same software we use), you might be able to use your existing credentials!

  • Visit our special sign-up page for Epic users at (https://my.jeffersonhealth.org/mychart/app/welcome-wizard/signup-with-central-jump).
  • Follow the prompts to link your existing Epic ID to your new Jefferson MyChart account.
  • This can sometimes make the process even smoother.

Frequently Asked Questions

Do I have to have an activation code?

No, you don’t. An activation code is the quickest path, but you can verify your identity online without one.

I can’t find my activation code. Where is it?

Check your latest After Visit Summary from a Jefferson facility or look for an email invitation we sent you. If you still can’t find it, the easiest solution is to request a new one at your next appointment.

Why do I need to answer security questions about my past?

This identity verification is a crucial security measure. It’s how we make absolutely sure that your sensitive health information is protected and only accessible to you.

What if the online verification fails for me?

You are not alone if this happens. Please give our MyChart support team a call. They can help you complete the process or provide you with a new activation code.

Can I manage an account for my child or an elderly parent?

Yes, absolutely. This is called “proxy access.” You can request it through your provider’s office, and they will guide you through the simple process to get you connected to your family member’s care.

We’re Here to Help You Get Started

If you hit any snags during sign-up or have any questions, our friendly Jefferson MyChart support team is ready to assist.

You can reach us at 1-215-503-5700, Monday through Friday, during regular business hours. We’ll walk you through it.